Your store is live. Your growth has stalled. Now what?
Launching an ecommerce site is the easy part. Scaling it profitably is where most brands get stuck. If your revenue has plateaued, your customer acquisition costs keep climbing, or you're not sure what's actually working, you don't need another agency pitch. You need an honest assessment of where you are and a clear plan for where to go next.
We're trusted by brands from around the world.
Trusted by brands from around the world.
We diagnose what's holding your ecommerce business back
Performance Review
We audit your ecommerce platform against your commercial goals. Site speed, checkout conversion, mobile experience, search functionality, and technical debt. If your platform is limiting your growth, we'll tell you exactly where and why.
Customer journey analysis
We map how your customers actually behave, not how you think they behave. From first visit to repeat purchase, we identify the friction points, drop-off moments, and missed opportunities across the entire journey.
Commercial strategy
Traffic, conversion, average order value, lifetime value. We assess every lever that drives ecommerce revenue and show you which ones to pull first for the biggest impact on your bottom line.
What you get from working with us
A growth roadmap
A prioritised action plan built around revenue impact. Not a wish list. A sequenced, practical strategy your team can start executing immediately.
Platform clarity
Should you optimise, migrate, or rebuild? We give you an honest, unbiased assessment of whether your current platform is fit for your next phase of growth.
Marketing efficiency
We identify where your marketing budget is working and where it's being wasted. You'll know exactly which channels and campaigns deserve more investment and which need rethinking.
Benchmarking
We compare your performance against industry benchmarks and direct competitors. You'll see where you're ahead, where you're behind, and where the gaps represent real opportunity.
Team alignment
Our consultation gives your internal team a shared understanding of priorities. No more competing agendas or scattered focus. One roadmap, one direction, everyone pulling together.
Vendor assessment
Working with multiple agencies or tools? We assess whether your current partners and tech stack are delivering value or creating complexity. Independent advice with no agenda.
Three decades of ecommerce, not three months of opinions
We've been building and growing ecommerce businesses since before most agencies existed. That depth of experience means we've seen every challenge, every platform limitation, and every growth pattern. When we advise, it's grounded in what we've delivered for brands like yours, not what we've read in a blog post.
We’ve trusted Bing Digital for years, their guidance consistently drives revenue growth, improves key metrics and keeps both us and our customers happy.
“Bing Digital captured our vision perfectly, delivering a stunning website that exceeded expectations and KPIs with unmatched expertise and professionalism.”
"In Bing, we found a team that delivers very high standards, with results exceeding expectations which customer feedback continually validated their approach"
"Bing Digital integrated seamlessly with our team, providing valuable support and delivering a user experience direction that has proven highly successful."
"It’s rare to find a team that truly understands and delivers to this level, we’re delighted with the results and so are our customers."
"Bing Digital understood our needs from day one, delivering a data-driven strategy that increased traffic, boosted sales and helped us stand out."
“Bing Digital’s CRO work transformed our e-commerce store, improving user experience, increasing conversions and driving revenue growth.”
“Bing Digital solved complex issues our previous agency couldn’t, transforming our online experience and improving conversions and customer satisfaction.”
"Icewear chose Bing Digital for their ecommerce expertise, whose flexible, personal approach supports our global omnichannel growth across stores and online."
“We have trusted in the Bing team for around 10 years now, resulting in a decade of growth.”
How we work
Business Discovery Phase
We immerse ourselves in your business. Sales data, traffic patterns, customer behaviour, marketing performance, and competitive landscape. Everything that influences your ecommerce revenue.
Commercial Growth Audit
We assess every element of your ecommerce operation against best practice and your commercial objectives. Every finding is quantified so you can see the revenue impact, not just the problem.
Prioritised Growth Plan
We deliver a clear, prioritised growth strategy with specific recommendations, expected outcomes, and a realistic timeline. Built for action, not for shelving.
Ecommerce strategies that delivered growth
Frequently Asked Questions
Yes. If your platform is holding you back, we'll say so. We don't have partnerships or incentives tied to any specific technology, so our advice is always based on what's right for your business.
Typically between three and six weeks, depending on the complexity of your operation and the number of channels we're reviewing. We'll scope the engagement clearly before we start so there are no surprises.
We're platform-agnostic. Whether you're on Shopify, Magento, WooCommerce, or a custom build, our consultation covers the strategic and commercial aspects of your ecommerce operation regardless of the technology behind it.
Our ecommerce consultation is best suited to brands that are already trading online and want to scale. If you're in the pre-launch phase, our ecommerce design and development service would be a better starting point.
Yes. We regularly work alongside existing agency partners. Our consultation provides an independent, objective assessment of your overall ecommerce strategy. We're not here to replace anyone. We're here to make sure everything is working together effectively.
A website audit focuses on technical performance, SEO health, and site infrastructure. An ecommerce consultation is broader. It covers your platform, your marketing, your customer journey, and your commercial strategy. Think of it as a full business review through a digital lens.
Get in touch with the team, we’re waiting to hear from you.
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Why choose Bing Digital as your next Magento agency?
With over 30 years of experience, we’re an award-winning digital agency specialising in Magento development. As a certified team, we push the boundaries of what’s possible, delivering innovative solutions that blend technical excellence with exceptional user experiences.
Our long-term partnerships, averaging over nine years, are a testament to our commitment to client success. Whether you need custom backend systems, full bespoke designs, or plugin development, we offer unparalleled expertise and personalised support to ensure your Magento project thrives.
